Pool Membership
Priority service. Proactive care.
Member-only savings.
Owning a pool should be enjoyable, not stressful. Our
memberships help keep your pool safe, reliable, and ready
all season, with faster support and meaningful savings.
Trusted residential pool service in Ottawa.
WHY MEMBERSHIP MATTERS
When problems pop up, membership makes it easier
Pool issues rarely happen at a convenient time. Membership gives you priority support, proactive
inspection, and member-only saving, so small issues get caught early and it’s easier to access service
when you need it.
WHAT EVERY MEMBER RECEIVES
Priority Support
Added Confidence
Choose Your Membership Level
How Membership Works
Term & Renewal
- 12-month minimum commitment
- Membership renews automatically (advance notice provided)
Guidelines
- No cancellations and no refunds
- Membership is tied to the customer, not the property
- Can be moved to a new home in the service area (does not transfer to a new homeowner)
Discount Eligibility
- Discounts apply only to GBI-supplied labour, parts, and equipment
- Not applicable to subcontracted work, customer-supplied materials, or other promotions
- Discounts may be revoked if invoices are unpaid
Emergency and Holiday Service
Membership provides priority response; after-hours and holiday service is not guaranteed and depends on staffing and availability. Emergency service typically includes loss of circulation, heater failure, active leaks, or safety issues.
