Priority service.
Proactive care.
Member-only savings.

Owning a pool should be enjoyable, not stressful. Our memberships help keep your pool safe, reliable, and ready all season, with faster support and meaningful savings.

Four lounge chairs with covers beside a rectangular pool, stone tile deck, and lush green bushes and trees in the background.
Rectangular backyard pool with stone tile, two white lounge chairs by greenery, and a cushioned lounger in front.

Trusted residential pool service in Ottawa. WHY MEMBERSHIP MATTERS

When problems pop up, membership makes it easier
Pool issues rarely happen at a convenient time. Membership gives you priority support, proactive inspection, and member-only saving, so small issues get caught early and it’s easier to access service when you need it.

WHAT EVERY MEMBER RECEIVES

One Annual Mid-Season Pool & Equipment Inspection ($300 value)

A proactive, technician-led check to avoid surprises and catch small issues before they become bigger problems.

  • One-hour inspection completed mid-season (scheduled in July/August)
  • Written condition report with recommendations
Irregular in-ground pool in a backyard with stone patio, lounge chairs, wooden fence, greenery, and cloudy sky.

Priority Support

  • Priority scheduling over non-members
  • Same-day response by phone, email, or SMS
  • Next-business-day service visit priority (subject to availability)

Added Confidence

  • One-year workmanship warranty on service and repairs
  • Exclusive access to member-only retail and online sales
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Choose Your Membership Level

GBI Essentials
$200/Year OR $20/Month +HST

Best for DIY pool owners who want priority help and a seasonal inspection.
Includes:

  • Mid-season inspection included
  • 5% off chemicals
  • Free chemical delivery over $75
GBI Advantage
$400/year OR $40/month +HST

Best overall value for most pool owners.
Includes:

  • Mid-season inspection included
  • 10% off chemicals
  • 5% off labour
  • 5% off parts and equipment
  • Free chemical delivery over $50
GBI Priority
$600/year OR $60/month +HST

For pool owners who want the highest level of priority access and savings.
Includes:

  • Mid-season inspection included
  • 15% off chemicals
  • 10% off labour
  • 10% off parts and equipment
  • Free chemical delivery over $25
Maintenance Plus
(Included for Weekly/Bi-Weekly Maintenance Clients)

Weekly and bi-weekly maintenance clients are automatically enrolled as part of their service agreement.
Includes:

  • Standard weekly maintenance bulk chemicals included
  • 15% off all other chemicals
  • Priority response and scheduling benefits
  • Inspection included as part of ongoing service
  • Discounts apply only to work outside the maintenance agreement

How Membership Works

Term & Renewal

  • 12-month minimum commitment
  • Membership renews automatically (advance notice provided)
Backyard pool with clear blue water, a waterfall feature, curved handrail, potted plants, greenery, and a fence clock.
Backyard pool with clear blue water, stone patio, steps, landscaped plants, and a bench by a sunlit fence.

Guidelines

  • No cancellations and no refunds
  • Membership is tied to the customer, not the property
  • Can be moved to a new home in the service area (does not transfer to a new homeowner)

Discount Eligibility

  • Discounts apply only to GBI-supplied labour, parts, and equipment
  • Not applicable to subcontracted work, customer-supplied materials, or other promotions
  • Discounts may be revoked if invoices are unpaid
Backyard pool with clear blue water, concrete deck, lounge chairs with umbrellas, green shrubs, and houses in the background.
Backyard pool with green, murky water, brick patio, house in background, and pool cleaning tools on the ground.

Emergency and Holiday Service

Membership provides priority response; after-hours and holiday service is not guaranteed and depends on staffing and availability. Emergency service typically includes loss of circulation, heater failure, active leaks, or safety issues.

Make pool care effortless this summer.

Join GBI Membership.

Ask us about the best membership level for your pool.

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GET MEMBERSHIP RECOMMENDATIONS

Tell us a bit about your pool and we’ll recommend the best membership level.

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